Standard Life Demutualisation Claims: Act Now

Egg Timer with Blue Background

News & Insights

MoneyPlus Features Team

2nd March 2016 at 4:41pm

When Standard Life demutualised in 2006, we had around 2.4 million policyholders who were entitled to cash or shares.

At the time, around 300,000 people didn’t come forward to make a claim.

We’ve been working hard to unite everyone with their shares or cash but around 38,000 people in the UK have still to claim their entitlement with the average share claim likely to be worth around £1,192*.

Time to act

If this applies to you, you need to act soon as the deadline to make a claim is 5pm UK time, 9 July 2016.

We urge anyone who has been contacted by our Registrars, Capita Asset Services, to respond before time runs out.

Who is eligible?

Those who applied for a with-profits policy with The Standard Life Assurance Company by March 2004 and whose policy was in force in May 2006 may be eligible.

When is the deadline?

The last date for claims is 9 July 2016, 5pm UK time.

How to make a claim

Capita Asset Services has a fast-track service for anyone who has a valid claim. They will handle the claim for an administration fee of 15% plus VAT. This will be deducted from any cash or dividend entitlement.

Capita Asset Services can be contacted on 0345 608 1478** or +44 (0)20 3471 6853**.

Alternatively, contact Standard Life Shareholder Services directly on 0345 113 0045** or +44 (0)20 3367 8224** This service is free of charge.

Telephone lines for both services are open 8.30am-5.30pm, Monday to Friday.

You can find out more on

* Based on the share price at 31 January 2016 of £3.635, plus dividends.

**Calls may be monitored and/or recorded to protect both you and us and help with our training. Call charges will vary.


Join the conversation and follow us on twitter @StandardLifeUK and Facebook.

The information in this blog or any response to comments should not be regarded as financial advice and is based on our understanding in March 2016.